FAQ

1.) Office Hours, 8:30 am - 4:30, Monday - Friday 

2.) Do we have a Certified Accountant in our firm? Yes

3.) How long does it take for you to receive your personal tax refund from Canada Revenue? Approximately 4 - 6 weeks

4.) When is the due date to submit RRSP contributions?
February 28th

5.) When can you expect to be mailed your T4's/T4a's?
End of February also

6.) Do we provide adjustment for previous tax years?
Yes, please provide a copy of your previously filed tax return and all applicable documentation/reasoning for the adjustment.

7.) Can we help you through an audit of either personal or business taxes?
Yes we can. However; this is quite an involved and time consuming process which is billed on an hourly rate and requires detailed attention.

8.) Which phone number can you call to check on the status of your personal tax refund?
1-800-959-8281 General Inquiries at Canada Revenue Agency

9.) Are we specialized in Employment Insurance?
No. We do know basic knowledge and do issue ROE's on behalf of our clients, however; we recommend that you consult with your local Service Canada branch or call the EI Program directly. 1-800-206-7218